Client Care Charter

CLIENT CARE CHARTER

We are dedicated to providing the very best possible service to injured people. To reassure our injured clients about the service they can expect from us, we subscribe to a special consumer charter which you can see below:

  • We will put your best interest first

  • We will provide clear, impartial, honest advice about your case

  • We will provide written details of the basis of legal charges at the outset

  • We will charge a fair fee for the work that we do, with no hidden costs

  • We will explain your legal position in plain language

  • If we feel unable to deal with your case we will act only in your best interests in suggesting a referral to another Injury Lawyer

  • We will keep you updated about all aspects of your case

  • We will consider other appropriate remedies as well as financial ones

  • We will not calculate fees or other charges as a percentage or proportion of any award or settlement

  • We will not cold call

  • We will only publish advertisements which are accurate and truthful

  • Your welfare is our concern

If you are seeking legal representation or would like more information about our services, please contact us today

It is important to take prompt action when you or a loved one have been hurt, whether intentionally or by someone’s negligence. This will help you preserve your rights and seek the compensation you deserve. As very strict time limits apply, you should not delay

For help when you’re hurt, call 1800 4878 999 (1800 HURT 999) or e-mail help@hurt.ie

For the convenience of our injured clients who cannot travel, home and hospital visits are available upon request

Serving our personal injury clients in Dublin, Wicklow, Kildare, Westmeath, Louth, Meath, Monaghan, Armagh, Tyrone, Fermanagh, Donegal, Cavan, Leitrim, Longford, throughout Ireland and Abroad

We will not calculate fees or other charges as a percentage or proportion of any award or settlement

© 2021 McEntee & O'Doherty Solicitors
  • 20 North Road Monaghan Ireland 
  • Phone: +353 (0) 47 72226
  • Fax: +353 (0) 47 83486
  • Email: help@hurt.ie